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They took two sections out but broke a third section in the corner and thought it was okay not to fix the third. We found outlets in wrong locations and had to tell them which makes me so curious because it’s pretty intense to make sure all of your outlets are circled on paper of exactly where you want them on the wall of each room. They didn’t even put theirs in the correct places much less ours. I know there’s so much more but those are on the top of my head.
The VP of construction Joe continued to promise that by the closing date Perry Homes would deliver a “model quality” house. There were days where nothing on the house construction was being done through November and into December, but Perry Homes committed to the us a 12/29 closing date. Because of that committed date, we listed our house and sold it in the firs5 weekend of being on the market. At the beginning of December the pace of worked picked up rapidly and the since we lived in the same neighborhood we would check on the progress and would be very excited to see the daily updates.
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They have so much to do that they only want to have the painters come out once. So please live with your house for months on end without it being painted so that we can have our guys come out only once. There is absolutely no pride in workmanship anymore and I don’t think that that's just Perry. As a real estate agent, with a husband home inspector, we aren't the easiest clients when it comes to buying new construction. In these uncertain times, it was a bit worrisome to find a builder that wasn't going to jack up our purchase price during construction. We realized many were doing just this due to supply chain issues!
This has been our experience…Sign on was wonderful, our salesman was wonderful. He was very informative and really brought up things that my husband and I wouldn’t have thought about building our first home. When the building process started we found a lot of mistakes very early on starting when they were framing. They had changed the plan in the hallway that made it more closed in and not as open and had to redo because they made the change without telling us. If we wouldn’t have walked through then we would have a different house that we didn’t sign up for that was in our floor plan. It wouldn’t have been as open and of course we wanted and signed up for the original floor plan.
Quality
You once told me that your goal is to build a base of lifetime customers, and you have succeeded with the Cunningham family. The Texas Attorney General's office recommends getting several bids before hiring a contractor. Do not automatically accept the lowest bid - an abnormally low bid may indicate the contractor made a mistake and is not including the same work quoted by their competitors. We've made the bid collection process extremely simple . There is no financial or criminal background check performed on general contractors by the TDLR. The State's Department of Public Safety does maintain a publicly accessible database so you can run your own background check prior to hiring.
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In business since 1967, Perry Homes is one of the largest homebuilders in Texas. It offers customized, affordable homes in the Austin, Houston and San Antonio areas. In the meantime, we are still are currently without a home, and because of COVID delays and rising home prices we may be forced out of the neighborhood we love and were intending to stay forever.
Weeks later, I lost power repeatedly and Perry Homes blamed the issue on my appliance. At one year, I had the rood re-inspected and I learned that the problems cited in the pre-closing inspection were never corrected/repaired. I looked through my closing records and discovered that there was no certificate of occupancy provided at closing. I called the Closing Agent that Perry Homes designated and she admitted awareness that the CO was never provided.
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Our building permit records indicate that Britton Homes / Perry Homes has worked on at least 40 projects over the past 3 years. The best way to use BuildZoom is to let us recommend contractors for your remodeling projects. Our free bidding system will get you quotes from Britton Homes/Perry Homes and 2 other top contractors. We are talking 9 can lights being spaced really close together. We asked why they just didn’t move the lights and they were told that they “were to plan”.
These people are just totally unprofessional and embarrassing. “I wanted to thank you for your quick and thorough response to the follow-up repair issues that I recently had. There is no question in my mind that hiring Britton Homes to do my addition and renovation is one of the smarter things that I have done in my life.
Along with the changes in the floor plan was that they put recessed lights in the dining room when the original floor plan had a chandelier over your dining room table. Of course we wanted the chandelier in the dining room so they had to make that change. They forgot to put in our access door in the garage that we added as an upgrade and we had to let them know that. In the floor plan the master bedroom has a linen closet in it and they framed it as dead space, they had to fix that.
I am writing to highlight the excellent assistance I have received from multiple sales staff at the Prairie Oaks Community. I’ll quickly describe one at a time how good they’ve been. On 2/1/22, I hired a state-licensed Engineer to inspect my home. The Engineer took over 100 phots and 2 videos to prove that the home was full of code violations and constructed with unapproved materials that deviate from the city's permit-approved plans. When I submitted the inspection, photos and videos, and while I had ~9+ months left of the two-year "warranty", Perry Homes hired an attorney and breached their warranty. Use our remodeling calculator to get a ballpark estimate for your project.
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